Help with templates

As a first step, please read the frequently asked questions (opens in new window) - if your question is answered there it will provide you with an immediate resolution.

If you have a problem relating to your template order (only), please click here for live support. This support channel cannot help you with anything else on this site though - for other queries, please contact me.

If you prefer, you can use the following email addresses:

• Technical support: support@template-help.com
• Billing questions: billing@template-help.com

If you are unable to resolve your problem through these channels, please contact me and tell me what your problem is, what steps you've taken to resolve it, what response you've had and what your order number is, together with a description of the template or design you were buying.